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Salesforce Data Cloud — One Platform. Every Customer Signal. Real-Time.

Break down data silos across ERP, CRM, marketing, and e-commerce. Build unified customer profiles that update in real time and power personalisation at scale.

Unified Profiles Identity Resolution Real-Time Segmentation Data Harmonisation Activation
Salesforce Data Cloud

Every Customer Signal in One Place — Finally

Most businesses have customer data scattered across 6–12 systems: CRM, ERP, e-commerce, support tickets, email tools, WhatsApp. Data Cloud ingests all of it, resolves identities, and builds a single real-time profile you can act on.

Data Cloud sits at the centre of your Salesforce platform and becomes the single source of truth for every customer interaction. When a customer raises a support ticket, your sales rep sees it. When they abandon a cart, your service agent knows. Every team works from the same picture.

Fostacks handles the full implementation — data modelling, connector setup, identity resolution rules, and activation to Marketing Cloud, Sales Cloud, and Agentforce.

Data Ingestion & Harmonisation

Connect SAP, Tally, Shopify, WhatsApp, and 200+ sources. Map disparate schemas into unified Data Cloud objects.

Identity Resolution

Match the same person across email, phone, device ID, and account number into one golden profile — even without a common key.

Real-Time Segmentation

Build dynamic audience segments that update as behaviour changes — no more batch exports or stale lists.

Activation & Action

Push segments directly into Marketing Cloud journeys, Sales Cloud tasks, Agentforce triggers, and paid ad platforms.

Who this is for

  • Enterprises with data in 5+ systems that don't talk to each other
  • D2C and retail brands wanting personalisation beyond basic email segmentation
  • Financial services companies needing a 360° view of customer relationships
  • Manufacturers tracking distributor + end-customer data separately
  • Any business where marketing, sales, and service work from different data

Typical timeline & investment

  • 12–20 weeks for full Data Cloud implementation
  • ₹18L–₹45L depending on data sources and complexity
  • Data Cloud licence required — we advise on sizing
  • Includes data modelling, connectors, and activation setup
Get Started

Unify Your Customer Data

Tell us how many systems your customer data lives in today. We'll show you what a unified profile could look like in your first call — no obligation.

Book a Discovery Call → See All Services